Respects patient confidentiality at all times. Carefully performs system searches for all patients. Issues a new medical record number when appropriate and coordinates the resolution of duplicate medical record numbers. Accurately and comprehensively collects and verifies demographic and financial information from patients and/or their representatives in a sensitive and t

Reporting to and working under the general direction of the Manager, the Customer Service Representative resolves guarantor/patient account balances. The Patient Business Office's primary focus includes both timely responses to guarantor/patient inquiries via a variety of paths and outreach efforts to resolve open guarantor accounts. Contacts may be from initiated by pati

Analyze medical and surgical products to identify savings opportunities. Support cost savings initiatives by presenting data analysis to physicians, clinicians, and administrators. Provide analyses to assist with strategic decision making. Utilize third party systems, such as Healthcare IQ, Vizient tools, and Optum, to identify savings opportunities. Manage data flow and

Organizational Relationships Reports directly to the Capacity Command Center Access Director. Acts in a supporting role to the MGB Access Director, contributing to development and continuous engagement of team members, in alignment with MGB Leadership competencies. Creates and fosters Inter professional collaborations with physicians, hospital leadership, team members, an

Responsible for all journal entries, monthly account reconciliations, and transactions for assigned accounts. Responsible for the timely creation and verification of monthly general ledger entries. Manages MassHealth Accountable Care Organization transactions and reporting. Works with senior finance staff to review financial documents and perform income and expense analys

Monitors the food service operation to ensure production of top quality products and service. Essential Duties and Responsibilities Performs inventory management to maintain high valuation and minimal waste. Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized. Monitors marketing, confirming that signage is cur

About Us As a not for profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals,

Leadership Impact & Problem Solving Develop in depth knowledge of system programs and services and foster strong collaboration with multiple System and Network departments. Communicates changes, outcomes, and analysis with RCO leadership and MGB Enterprise leadership on a regular basis. Actively contributes to the strategic direction of the Revenue Cycle Enrollment team.

Leadership Impact & Problem Solving Develop in depth knowledge of system programs and services and foster strong collaboration with multiple System and Network departments. Communicates changes, outcomes, and analysis with RCO leadership and MGB Enterprise leadership on a regular basis. Actively contributes to the strategic direction of the Revenue Cycle Enrollment team.

As a not for profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a manage

Contact the guarantor for accounts in assigned work queues with the goal of clearing the accounts in a timely manner. Initial contact is by phone which may require leaving a message that meets privacy and security guidelines. Respond to patient/guarantor concerns during any contact. These concerns may span a wide range of issues including payer denials, coding accuracy, s

Patient Engagement and Assessment Provide community health work services including access to benefits and appropriate programs for patients in need. Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. Work with patients and providers to set goals for patient care and motivate patients to meet their

Patient Engagement and Assessment Provide community health work services including access to benefits and appropriate programs for patients in need. Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. Work with patients and providers to set goals for patient care and motivate patients to meet their

Patient Engagement and Assessment Provide community health work services including access to benefits and appropriate programs for patients in need. Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. Work with patients and providers to set goals for patient care and motivate patients to meet their

Collaborate with stakeholders to understand and address analytic and reporting needs across clinical and business operations. Gather user requirements and translate them into well designed and validated BI solutions using tools such as Cogtio SQL, Clarity, Caboodle, and SlicerDicer. Develop, test, and implement reports, dashboards, and analytics solutions primarily utiliz