Work with scientists, staff, and students to assemble video and electronic media for instruction, presentation, Internet, and broadcast purposes. Provide support for seminars, webinars, and hybrid events using Zoom, Webex, or Teams. Operate and troubleshoot current distance learning teleconferencing gear. Responsible for setup and maintenance of teleconferencing unit(s).

Under the direction of the Manager of PC Services, provides second level support to end users. Maintain and repair PC hardware. Acknowledge and resolve user service requests utilizing the service request management system. Applies standard principles, concepts and techniques toward the identification and resolution of user problems. Provide resolution to an assortment of

Collaborate with HR stakeholders to understand business needs, processes, and challenges. Act as a liaison between HR and IT departments, facilitating communication and alignment on projects and initiatives. Conduct detailed analysis of HR systems, data structures, and workflows to identify areas for optimization. Translate business requirements into technical specificati

Use established tools to monitor network and server infrastructure and act on critical alerts and notifications to prevent or limit system downtime. Support the installation, optimization, integration, troubleshooting and upgrades of all infrastructure systems and components. Oversee ISP public IP assignment and public DNS records management. Administer installation, conf

Demonstrate proficiency in configuring, managing, and troubleshooting Meraki networking equipment and solutions. Ensure seamless internet connectivity for our organization, including troubleshooting and optimizing internet connections to maximize performance and reliability. Collaborate with internal stakeholders to integrate and optimize ZOOM video conferencing solutions

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat