McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond. Since 1811, McLean Hospital has been a world leader in the treatment of mental illness and chemical dependency, research into the cause of mental illness and the training of generations of mental health care providers. McLean's multidisciplinary programs treat a broad range of psychiatric illnesses across the full continuum of care.

Under the direction of the Director of Residential and Milieu Life, and in partnership with other members of the multi-disciplinary team, the Shift Coordinator is the senior colleague responsible for overseeing operations of the assigned shift. The Shift Coordinator is accountable for delivering a therapeutic milieu environment that adheres to DBT principles. The work of the Shift Coordinator is central to the safety and well-being of all residents and program personnel.

Duties and Responsibilities

1. Supervision of Staff:

1. Assures that all staff members know their specific assignments for a given shift, and that all required duties (including completion of required checklists, notes and any other documentation) are assigned to a specific staff member. These assignments include, but are not limited to:

• Leading groups and checking in with patients
• Medication administration
• Coordination of patient transportation as required.
• Rounding on floor to assure the well-being of people and the environment

• Doors closed or locked as required
• Program supplies stored as required
• Patient rooms are observed for compliance with program policies.
• Patients in need of special attention are noted and cared for

2. Assures application of DBT principles in all interactions throughout the shift.

2. Liaison to McLean Hospital and on-call program personnel

• Emergency response management such as medical or psychiatric emergency
• Routine or urgent/emergent facilities matters

3. Shift to shift transition:

Assures that personnel staffing incoming shift are informed and prepared prior to allowing departing staff to leave

• All required documentation completed
• Pass-on communications noted
• Residents' individual behavior plans understood and able to be implemented
• Keys and other critical materials accounted for and transitioned

All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

4. Supports a high quality milieu and high performing staff

• Provides feedback on staff performance to the Director of Residential and Milieu Life
• Makes recommendations on improving the milieu
• Implements newly identified improvement strategies

All McLean team members are expected to consistently demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions.

• Bachelor of Arts degree strongly preferred.
• One year of experience in milieu work at intensive mental health treatment program for adolescents or young adults, or equivalent.
• Demonstrated understanding of DBT principles and ability to apply them in treatment setting.
• Demonstrated leadership ability
• Strong interpersonal and communication skills

• All employees must possess basic computer skills to use a variety of electronic or online systems for communication, clinical and administrative purposes.

• Required to complete electronic medical records training and demonstrate 80% accuracy on competency test within 30 days of hire.

It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.