Requisition Number | 2024-45998 | # of Openings | 1 | Posted Date | Day | Shift | Exempt | Exempt/Non-Exempt Status | Non Union Position -W60- Non Unit Professional |
Under the direction of the Senior Director of Workplace Equity and Inclusion, or designee, the Work Incentives Counseling Supervisor (WIC Supervisor) is certified by the U.S. Social Security Administration (SSA) as a Community Work Incentives Coordinator (CWIC) or Community Partner Work Incentives Coordinator (CPWIC) and has eight years or more experience providing benefits and work incentives counseling services to beneficiaries of Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI). Counseling services includes information on how employment will affect eligibility for SSI, SSDI and other federal, state, and local public benefits such as Medicaid, Medicare, subsidized housing, and food stamps. In addition, the WIC Supervisor provides daily supervision, technical assistance, and oversight of Work Incentives Counselors (WICs) who are in training to be certified by the SSA as a CWIC or CPWIC and WICs and Senior WICs who are certified as CWICs or CPWICs by an approved SSA program.
The goal of the WIC Supervisor position is to ensure all UMass Chan and SSA procedures and protocols are adhered to including but not limited to the secure handling of Personally Identifiable Information, and the provision of accurate and up-to-date information that will enable SSI and SSDI beneficiaries to make informed choices towards employment and self-sufficiency.
Services are provided to beneficiaries primarily via telephone or videoconference while some services may be provided in-person upon request or need from the beneficiary. This is a remote position that requires a private, quiet space with the ability to access reliable internet and protect beneficiary information.
The WIC Supervisor must currently have or immediately obtain SSA Suitability Clearance upon hire.
As Work Incentives Counselor:
Preferred Qualifications: