Per Diem, Rotating shifts

Job Summary:

The Security Officer enforces Nantucket Cottage Hospital rules/regulations and provides a safe and secure environment for patients, visitors and employees. The Security Officer is responsible for patrolling assigned areas, watching and reporting potential safety hazards and unusual occurrences, investigating complaints or potential criminal conduct, providing protective services, and evaluating and minimizing risk, conflict, and violence. This position is responsible for protecting the hospital and all patients, visitors and employees from security risks.

Essential Job Duties and Responsibilities

• Patrols assigned areas, giving attention to those areas where security problems have occurred.
• Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
• Maintains strict confidentially.
• Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate.
• Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; always keeps Supervisor informed.
• Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
• Performs as Dispatcher utilizing integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
• Participates in diverse departmental committees, task forces and teams.
• Ensures all required training is up-to-date and maintains individual database training records and reports errors to appropriate supervisor.
• Maintains all hospital issued uniforms and equipment.
• Locks/unlocks doors and does security rounds.
• Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.
• Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios.
• Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
• Monitors surveillance cameras, inspects property, and monitors crowds.
• Contacts law enforcement or fire department in case of an emergency.
• Checks doors, windows, and gates to ensure the property is secure.
• Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
• Performs other duties as assigned.

Essential Knowledge, Skills, and Experience Required for the Position

Knowledge, Skills, and Experience Required

• Excellent observational skills and attention to detail.
• Strong communication and customer service skills.
• Strong problem-solving and multitasking skills.
• Strong writing skills to provide and maintain documentation.
• Strong Microsoft Office skills.
• Ability to see, hear, stand, sit, walk, climb, bend, crawl, use knees, and use back for a minimum of 8 hours and a maximum of 12 hours at a time.
• Ability to run up several flights of stairs and issue instructions.
• Ability to use enough force to subdue or restrain someone as necessary.
• Ability to lift a minimum of 50 pounds at a time.
• Ability to capture and detain individuals if necessary.
• Ability to work effectively both independently and in teams.
• Ability to remain calm in high-pressure situations.
• Ability to effectively deescalate, anxious/stressed people and manage aggression.
• Ability to learn the layout of the property and buildings.
• Ability to patrol the property and access areas quickly.
• Ability to assist in the evacuation of patients and employees if needed.
• High school diploma or equivalent required.
• BLS certification within 3 months of hire required.
• Current and valid driver's license required.
• Position specific trainings required, including MOAB or equivalent training.
• May be required to work other shifts and/or locations as necessary.
• Possible exposure to chemicals, blood, body fluids, and hazardous waste materials.
• Must be available to work in the case of a Hospital declared emergency.
• 3-5 years security experience preferred.

Special Requirements

• Must be available to work in the case of a Hospital declared emergency.

Nantucket Cottage Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.