Create and support an integration platform program for Needham Bank. This role will be responsible for design, planning, development, and oversight of activities related to the integration of software programs and third-party solutions to meet the various needs of the Bank. These are centered around connecting on-premises and cloud-based commercial software applications such as COCC Core, online banking, lending systems, CRM, and other ancillary systems. This role is also responsible for developing and maintaining the application integration architecture blueprint for the Bank.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Take an "Art of the Possible" approach to champion and deliver a fully capable integration program for Needham Bank
• Evaluate solutions to centralize and migrate application integrations via enterprise software like MuleSoft, Workato, Sandbox Banking, or LenderLink
• Develop standards for data architecture, system integration, and governance frameworks for consumption across the organization
• Provide recommendation for system architecture and technology stack upgrades, migrations, consolidation, and new deployment
• Replace manual efforts with workflow automations to improve efficiency, quality, and effectiveness of bank resources
• Interact with all system vendors to resolve problems quickly and accurately
• Serve as Subject Matter Expert (SME) to provide expert advice on the use of integration technology and data architecture including best practices
• Deliver proof of concept, contributes to ongoing development efforts, and performs advanced code/configuration review to ensure solution aligns with architecture standards.
• Develop documentation of system design and integration flows, including sources of truth and ETL actions
• Oversee related steps within the Software Development Life Cycle to ensure standards adherence including detailed technical specifications
• Create design documents and specifications as appropriate to be utilized by internal resources as well as managed service providers in order to develop integrations as needed
• Assist with incident response, root cause, business continuity, and associated monitoring capabilities to improve these activities
• Responsible for including security by design within the integration architecture
• Effectively communicate program efforts across various levels of management and senior management to advance the program
• Provide leadership by instructing, mentoring and training team members across the Bank
• Adhere to industry regulations and best practices for continuity, security, and integrity of the IT systems.
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

• Bachelor's Degree in Computer Science or equivalent.
• A minimum of 8 years of experience across development, data, and integration platforms
• Knowledge of integration and data architecture standards, frameworks, and practices
• Knowledge of common system integration methods including web services, SOAP, JSON, XML, batch, and business process automation
• Expertise in solution design and development, enterprise application support and vendor relationship, and strong business understanding
• Experience working with APIs from commercial software applications
• Strong technical background, strong written and oral communication skills, project management skills, and the ability to work independently and within a team environment.
• Ability to spot problematic areas, analyze solutions, propose resolutions, and coordinate their implementation.
• Implement and document standard procedures for integration design, data flows, security configuration, business continuity and regulatory compliance.
• Support, transfer knowledge, and mentor other department employees.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal business office environment
• Must be able to work flexible hours to address system upgrades or problem resolution
• Ability to work in a fast-paced environment
• Able to manage multiple projects and deliverables concurrently, keeping stakeholders and supervisors informed of progress
• Must be able to interact and communicate effectively across departments and executive management

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short- and long-term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.