The ASL medical interpreter provides interpreting services for Deaf patients and hearing health care professionals in a variety of medical settings. The interpreter facilitates communication through use of sign language, spoken English, cultural mediation, and knowledge about visual accessibility.

In addition, ASL Medical Interpreter functions as a liaison between patients, clinicians, and departments to coordinate all aspects of the referral process and serves as an ASL medical interpreter for patients and staff. Serves as a trainer to educate staff working with Deaf and Hard of Hearing patients. Relays information accurately and completely in compliance with all hospital policies and procedures, particularly relating to patient confidentiality and informed consent, as well as the Code of Ethics for the National Registry of Interpreters for the Deaf.

May manage auxiliary aids and services for individuals who are deaf and hard of hearing. Manage a spreadsheet that uses to track ASL requests. Support daily schedules.

QUALIFICATIONS/REQUIREMENTS

Education/Training/work experience:

Bachelor's degree preferred. At least one year of medical interpreting experience is required.

Certifications: Certification by the National Registry of Interpreters for the Deaf - The interpreter must show evidence of current professional credentials from the Registry of Interpreters for the Deaf, National Association of the Deaf, American Consortium of Certified Interpreters, American Consortium of Certified Interpreters, or other sanctioned testing system.

Other requirements: Bilingual required. Fluency in spoken and written English, plus another language, and the language of interpreting. Professional level medical interpreting. Good writing skills in English. This position may require some office administrative work.

Physical Skills:

Sufficient mobility to negotiate the organization's various physical facilities. Ability to work in fast paced, high pressure environment. Must be able to withstand extended periods of sitting or standing. Ability to enter data into the computer.

II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

• Knowledge of medical terminology in English and language of interpreting.
• Ability to communicate in different registers in English and language of interpreting.
• Cognitive ability to provide consecutive and sight translation services face to face and video in all clinical settings, according to NRID standards of practice and code of ethics.
• Good communication and behavioral skills.
• Ability to effectively prioritize responsibilities while under pressure.
• Documents work in an accurate, complete, and timely manner as requested.
• Ability to maintain professional boundaries.
• Ability to operate as a team member.
• Interpersonal skills necessary to work in patient-centered care.
• Ability to discuss key cultural issues about the culture of interpreting to health care professionals, when appropriate.
• Ability to advocate for patient in a way that empowers patient in collaboration with hospital staff and the organization's advocacy system (Patient Relations)
• Excellent customer service skills
• Ability to maintain composure under pressure, when managing conflict, or in emotionally charged situations.
• Ability to work productively and effectively without direct supervision. Ability to adapt quickly to changing service protocols.
• Provides interpretation through in-person and video.
• This position may involve administrative work as needed (scheduling).
• Performs other similar and related duties as required or directed.