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Community Manager
Boston, MA
Job Description
JLL is currently seeing a dynamic individual for the role of Community Manager in Boston, MA. The Community Manager's main duty is to create and manage programming at an office property to enhance the experience for tenants and visitors in order to create a sense of community on the property. The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness.
What You'll Be Doing:
Event Management
Coordinate regular programming including but not limited to themed events, lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and individual companies
Plan and maintain the property programming budget
Partner with fitness providers for health and wellness programming
Partner with onsite and local retailers and dining establishments to highlight promotions
Knowledgeable of local and trending events, attractions, restaurants, hotels, tours and transportation options in the surrounding area, helping to coordinate reservations and tickets
Negotiate contracts with area vendors for best prices and services
Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client
Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients
Other concierge-related requests, as needed
Create marketing collateral for property programming and events using property specific branding
Assist the property management and leasing teams in tours, welcome collateral, and events for new tenants
Manage property amenity spaces including tenant lounge, conference center, outdoor space, and other common areas
Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events
What We're Looking For:
Bachelor's Degree or equivalent work experience
At least three years' experience in marketing and event planning, including VIP guest service
Previous concierge or VIP retail experience highly-preferred
Experienced in marketing and event planning
Independent thinking and self-starter
Ability to host and engage tenants and visitors to participate in events and programming
Possesses foresight to organize event logistics up to 1000 attendees
Eye for clean, concise marketing collateral
Superior knowledge of local area cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
Able to think quickly and efficiently when confronted with a client or tenant request
What's In It For You:
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
Salary: 80-85k
A supportive, caring and diverse work environment designed for your growth and well-being
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What You'll Be Doing:
Event Management
Coordinate regular programming including but not limited to themed events, lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and individual companies
Plan and maintain the property programming budget
Partner with fitness providers for health and wellness programming
Partner with onsite and local retailers and dining establishments to highlight promotions
Knowledgeable of local and trending events, attractions, restaurants, hotels, tours and transportation options in the surrounding area, helping to coordinate reservations and tickets
Negotiate contracts with area vendors for best prices and services
Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client
Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients
Other concierge-related requests, as needed
Create marketing collateral for property programming and events using property specific branding
Assist the property management and leasing teams in tours, welcome collateral, and events for new tenants
Manage property amenity spaces including tenant lounge, conference center, outdoor space, and other common areas
Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events
What We're Looking For:
Bachelor's Degree or equivalent work experience
At least three years' experience in marketing and event planning, including VIP guest service
Previous concierge or VIP retail experience highly-preferred
Experienced in marketing and event planning
Independent thinking and self-starter
Ability to host and engage tenants and visitors to participate in events and programming
Possesses foresight to organize event logistics up to 1000 attendees
Eye for clean, concise marketing collateral
Superior knowledge of local area cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
Able to think quickly and efficiently when confronted with a client or tenant request
What's In It For You:
Join an industry leader and shape the future of commercial real estate
Deep investment in cutting-edge technology to power your work
Comprehensive and competitive benefits plan
Salary: 80-85k
A supportive, caring and diverse work environment designed for your growth and well-being
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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