Cambridge Isotope Laboratories, Inc. (CIL) is seeking a Sales Administrator based onsite in our Tewksbury, MA headquarters. CIL is the leading company in a niche scientific market, CIL works with cutting edge researchers in clinical diagnostics, metabolic research, proteomics, environmental testing, protein discovery, drug development, metabolomics, and industrial research. CIL's growing customer base spans academia, pharmaceutical and the semiconductor industries. CIL is a subsidiary of the Otsuka Pharmaceutical Group.

The primary responsibility is to provide support to the Customer Engagement, Leadership Team, Sales and/or Marketing departments as needed. Responsibilities include performing a variety of clerical and administrative tasks, answering and directing incoming calls, and welcoming visitors to the facility in a professional and courteous manner. This position does not offer remote capabilities.

Responsibilities

• Answer the main telephone line and direct calls to appropriate employees
• Greet guests upon arrival and direct them to the appropriate employees
• Distribute orders/tasks via email or SalesForce to the appropriate Customer Engagement team member
• Responds to customer inquiries regarding shipping, order status, Certificate of Analysis, and Safety Data Sheets
• Create and email proforma and commercial invoices
• Email quotes and updated order confirmations
• Process simple web quotes and orders
• Manage and maintain contact management including adding contacts, customer agreements, and end use statements
• Maintain the mail machine and distribute all incoming mail

• Performs a variety of other administrative duties as assigned

• Bachelor's Degree preferred
• 3+ year(s) experience performing administrative functions within a business environment
• Experience and comfort working with senior management
• Detail-oriented; Excellent communication and customer service skills
• Excellent computer skills (i.e. Microsoft Excel, Word, PowerPoint, and Adobe)
• SalesForce experience preferred

CIL offers a competitive salary and a comprehensive benefits including generous paid time off, Long Term Incentives, 6% matching 401K plan and health insurance with no in-network deductible.

CIL is an EEO/Affirmative Action employer.

Learn more about us on our website:

About us:

As the leading company in a rapidly expanding increasingly critical scientific market, CIL and our subsidiaries supply over 15,000 products to 30,000 research customers around the world and work with cutting edge researchers in clinical diagnostics, metabolic research, proteomics, environmental testing, protein discovery, nuclear medicine, drug development, metabolomics, semiconductor, OLED and industrial applications. CIL has had consistent growth and profitability for over 40 years. CIL's growing customer base spans academia, pharmaceutical and industry, enabling collaborations with Nobel laureates, industry-leading scientists, and chemists. CIL partners with leading instrument manufacturers as well as pioneering research groups that have expertise in product development to drive market growth.

Cambridge Isotope Laboratories, Inc., with headquarters in Tewksbury, MA, is the world's premier producer of stable isotope labeled compounds and a world leader in the field of stable isotope separations. CIL has over 675 employees with laboratories in the U.S., Canada, France and Germany. CIL is a subsidiary of the Otsuka Pharmaceutical Group.

For over 40 years, CIL has specialized in the development, production, and marketing of stable isotopes and chemical compounds labeled with stable isotopes. Join us for excellent career opportunities as we drive the expansion of market applications with innovative product development.

Learn more about us on our website: