Rockland Trust is currently seeking a full time intern to join our Deposit Operations team for the upcoming summer.
Review, investigate and resolve suspicious transactions mitigating potential fraud loss or exposure to the customer or the bank. In accordance with department policies/procedures and Federal Regulations, you will take proactive measures to prevent losses through any of the following: placing deposit holds, analyzing suspicious account activity, problem reporting, blocking of ATM/debit cards, and documenting activity that has created loss exposure into multiple bank systems.
Demonstrate and promote high ethical standards and behaviors. Respects, promotes, and values diversity.
Knowledge of Microsoft Office Suite
Excellent organizational and time management skills
Ability to make sensitive decisions appropriately
Demonstrate ability to handle conflict
Ability to handle confidential information with uncompromising integrity
Self-motivated, willingness to assume additional responsibilities
General knowledge of debit cards/deposit accounts/banking products and or Fraud Investigations.
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Ability to work effectively in a team environment
General knowledge of Fraud and knowledge of industry Fraud trends
Working knowledge of debit card rules and regulations pertaining to Regulation E Claims
Ability to research and correspond with customers, responding to their questions and concerns with detailed information
Ability to research, analyze, and determine a course of action for financial transactions
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance.
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.