At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Patient Services department, and discover how your talents can change lives. Yours included.
This EHR Analyst will be responsible for:
Representing the Customer Experience team in the support of our production EHR applications This encompasses a wide variety of applications that are aimed at meeting the needs of Clinicians, Patients, and Patient Families.
Dedicating approximately 50% of time to supporting the technical aspects our Perioperative EMR, Cerner SurgiNet. This will include application configuration, interfaces, billing, and becoming familiar with the data model for reporting purposes.
Working across multiple groups to support the needs of our user community. This includes the OR, ISD and clinicians from all venues of care.
Taking the lead on issue resolution: This involves using your skills and resources to identify the root cause of a problem and/or the responsible party for additional troubleshooting.
Clearly articulating and presenting solutions to colleagues and customers in the user community.
To qualify you must have:
Strong communication skills.
The ability to manage relationships with a wide range of customers.
A background in Health Care Information Technology with demonstrated success.
3-5 years in a related field.
Bachelor's degree or equivalent experience required.
Experience with perioperative IT systems is preferred.
Cerner experience is preferred
Experience with SQL, CCL and/or Unix is preferred.
Keywords: SQL, Surginet, Cerner, Powerchart
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Flexible schedule (if applicable). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.