ABOUT US With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valle

Uses electronic tracking systems to thoroughly document progress in all tasks, including retrieval of pertinent patient materials. Uses standard processes and protocols to monitor and follow up with patients, hospitals, and other parties on materials status. Collaborates with fellow Records Specialists and New Patient Coordinators to ensure seamless coverage and task mana

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

With moderate supervision, the Patient Financial Counselor II Conducts registration interviews to collect or update patient demographic, as well as financial, and relevant personal information ensuring its accuracy and integrity. Verifies insurance eligibility and benefits using automated eligibility systems, payer websites, or by calling the insurance carriers and determ

Greet patients in a professional, business like manner. Registers and/or updates demographic, PCP, insurance and other key information elements for all patients seen within the practice. Ensures that all demographic data in the patient medical record is current and complete, referring new and existing patients to the Registration and Referral Center as needed to enable fu

Acts as primary point of contact for international oncology patients, families/escorts, and other external entities, ensuring seamless coordination of patient care and operations and departmental business needs are met by liaising with various clinical and administrative staff within DF and BWH. Develops and maintains strong professional relationships and communication wi

Respond to patient/guarantor concerns which span a wide range of issues including payer denials, coding accuracy/appropriateness, secondary billing, Coordination of Benefits, verification of co payments/co insurance/deductibles and verification/updates to demographic and fiscal registrations in order to verify the patient's responsibility for all outstanding balances. Ver

Under the supervision of the Practice Manager, the Patient Service Coordinator II (PSC II) works with all levels in the organization, including physicians, nurses, and other clinical staff members, to ensure a quality based, customer oriented workflow. The PSC II handles incoming phone calls to the practice, reviews and books patient scheduling requests in EPIC, and works

Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible. Possesses a level of independence requiring knowledge of multiple disease specific programs. Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting

With direct supervision, the Drug Authorization Specialist Reviews and monitors the drug authorization work queue and independently identifies and prioritizes patient treatment/therapy plans that require prior authorization. Reprioritizes work to respond to clinically urgent treatment and therapy plans and produces high quality work under pressure. Verifies insurance elig

Acts as primary point of contact for international oncology patients, families/escorts, and other external entities, ensuring seamless coordination of patient care and operations and departmental business needs are met by liaising with various clinical and administrative staff within DF and BWH. Develops and maintains strong professional relationships and communication wi

We're offering a generous sign on bonus ($750) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Schedule Wednesday, Thursday, Friday 7 00am 5 30pm, Every other weekend 7 00am 5 30pm, The Patient Access Officer performs and prioritizes the registration of patients

We're offering a generous sign on bonus ($750) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process. Schedule Monday and Tuesday Evening 3p 1130p and e very other weekend 7 00am 7 00pm The Patient Access Officer performs and prioritizes the registration of patients to

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. The Neely House is a short term residence for cancer patients and their families who are receiving treatment at Tufts Medical Center. The Neely House provides a home away from home and an environment that is supportive and peaceful during a difficult time.All Neely House

Provides administrative support to health care providers in a high volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, diagnostic testing, referrals and other managed care r