Responsibilities Diagnose, troubleshoot and resolve issues while providing exceptional service. Understand our RealAccess and Prism platforms with the ability to communicate how it relates to the customer, and how it can drive them to success. Provide guidance, consultation, and solutions to customers regarding REBNY guidelines and BOMA standards. Maintain 100% accuracy of

We're Progress we offer the best products to develop, deploy, and manage high impact business applications. We are bold, forward thinking innovators who build solutions that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other, and cheer our wins. Join us as a Salesforce Administratorworking out of your ho

Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. Work with business partners to collect information pertaining to requests/incidents. Log call tickets accurately and completely using the ticketing system. Resolve tickets as capable

You'll join a passionate and talented team in an innovative IT company. We are currently recruiting for an internal Junior Desktop Support Analyst to join our team. You will work with our tech savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. You'll be an essential part of planned upgrades and improvements as we strive for perf

This position is a remote position working 12 hour days in a 2 2 3 schedule 6am 6pm eastern time. Candidate would be the technical phone support for our systems support team. ABOUT SICK SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and te

The Database Analyst and Usability Specialist will support various projects and programs within IT and A&F IT offices. Works closely with Peoplesoft developers and database administrators on the migration project, provides services and reports to campus partners using SQL databases, and performs usability testing for IT Assistive Technology Center and other projects that

Vaco has partnered with our client to hire an Order Support Specialist to join their team! In this position you will be responsible for handling incoming calls from clients, order entry, and order management (order updates, shipping updates, order errors, etc) Candidate with high level of customer service and attention to detail will excel in this role. This is a hybrid p

Acts as a Business Analyst in managing SuccessFactors modules and delivery of HR Technology projects; includes primary ownership of module configuration, system validation, and user acceptance testing (UAT) sign off. Resolves issues related to business use of implemented systems or processes by working with closely system users and/or owners and project teams to find acce

Job Description Provides technical support in the development and implementation of customer applications and company products. Conducts on site enhancements, maintenance and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots and repairs tec

No experience needed! Up to 90% Overnight travel may be required during scheduled work times. Physical requirements include standing majority of time, ability to lift 75 lbs., carry 50 lbs., and push/pull 100 lbs. Manual dexterity including stooping, kneeling, crouching, crawling, reaching, and handling small parts required. High school diploma / GED equivalent Valid driv

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Participate in EUC Field Service transition activities. Assist and be part of Knowledge gathering and documentation from External Customers and/or Incumbents Analysis of Service provision and resourcing based on SLA's, Assets, Call Volumes, Site criticality and customer requirements. Due Diligence with customer prior to RFP & BAFO submissions. Attend Customer agreed locat

This position has primary responsibility to support the various SICK Services and Products throughout North America. RESPONSIBILITIES Provide amazing customer service by effectively managing customer expectations. Support the various Services Organization programs. Build support structures and populate with SICK equipment. Requires the use of hand tools and basic construc

Join Macquarie as the Head of Insider Threat and Internal Fraud where you will be responsible for overseeing and managing our efforts to prevent, detect, and respond to fraudulent activities and security threats that may originate from within Macquarie itself. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a gl

Duties WHAT IS THE CRIMINAL INVESTIGATION DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas CI Tech Operations and Investment Services The following are the duties of this position at the full working level. Drafts project plans for multifunctional development projects in software analysis, design, deve