The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

WHAT YOU'LL DO You are a key member of the Office Experience team responsible for the staff and visitor experience at BCG's flagship office in Boston. Serving as the first point of contact for clients and visitors to the BCG office, the Concierge Assistant is valued as the "Chief of First Impressions". In addition to guest management, you will triage meeting support requi

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Effectively communicates and assists both internal and external customers in a professional manner, identify their needs, providing information, and resolving complex issues via telephone and electronic means. Performs a variety of transactions for customers, including teller transactions, processing of checking and savings account withdrawals and balancing duties. Identi

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua

Customer Experience Develops an understanding of customers' needs and expectations, ensures that products and services are offered that address those needs and expectations. Develops new business by recommending products and services to establish or extend customer relationships, including utilization of business partners as appropriate. Operational Excellence Ensures qua