Connecting people with each other and the right information is mission-critical. Intrado, formerly West develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

Intrado is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our Global Technology Services department is currently seeking a Sr Software Engineer.

Our ideal candidate will have experience with our technologies or similar ones, will be self-motivated, and driven to achieve. The right person will thrive in a fast paced, yet flexible work environment and be a strong communicator, self-starter and team player. This role is located in our downtown Boston location at 11 Farnsworth St.

Day to day responsibilities include, but are not limited to:

• Define project requirements by meeting with management and end users to gain a thorough understanding of solutions
• Provide consultative advice and guidance to project team on solution capabilities and interactions
• Analyze and review functional performance requirements to provide support to design architecture and alternative architecture solutions
• Ensure thorough understanding of the entire application, usage, technical architecture and functionality
• Keep up-to-date on new products, development tools, industry trends, and methodologies for incorporation into company solutions
• Participate in activities throughout the entire development life cycle and provide consultative advice and direction to the development team as needed
• Lead and participate in the activities involved in developing a comprehensive and logical test plan, using appropriate tools to ensure established standards are utilized
• May help develop and provide documentation in support of obtaining patents and working with legal staff to ensure all necessary steps are taken
• Collaboration with geographically distributed teams.
• Other duties as assigned

• Bachelor's Degree in Computer Science, MIS, or a related field is required, Master's Degree preferred. Equivalent work experience in a similar position may be substituted for educational requirements
• Industry relevant certifications are preferred, but not required

• 5 years of software engineering experience
• Frontend: React, CRA, Webpack, Babel, Jest, Prettier, ESLint, RTL, and/or Typescript
• Backend languages/technologies: C#, .NET Core, Node.js and/or Python
• Build & Deploy: GitHub, Jenkins, AWS Codebuild, Serverless framework
• Infrastructure: Terraform
• Testing: Selenium, Jmeter and Postman for API testing
• Documentation & processes tools: Jira and Confluence
• Monitoring: New Relic
• AWS Cloud services: API Gateway, Cloudfront, CodeBuild, CloudFormation, CloudWatch, Lambda, Cognito, S3 and other related AWS services